CARE Team

Emergencies

If you feel threatened or know of someone who is in extreme distress, call 911 or University Police Department (UPD) Dispatch at 903.566.7300. The CARE Team does not respond directly to emergencies. However, if you are a student who needs additional consultation, please contact the Crisis Line at 903.566.7254.

Report a Concern

• Make an online referral using our CARE Report Form.
• To speak with a member of the CARE Team, call 903.565.5946.
• To understand a situation involving a student in distress or facing hardship, review the "What to Watch For/Levels of Concern" diagram.

CARE Team referrals will be received during normal business hours (Monday to Friday, 8:00 a.m. to 5:00 p.m.), and are not monitored after hours, on weekends, or during official University holidays. If this is a true emergency or requires immediate attention, please call 911 or UPD Dispatch at 903.566.7300.

CARE Team

UT Tyler cares about our students' holistic development and wellness. We believe that if a student is to be successful academically, support must also be given on an emotional, social, physical, and intellectual basis. Because of this ideology, UT Tyler has an interdisciplinary team to provide confidential assistance to students that is known as the Campus Assessment, Response, and Evaluation (CARE) Team.

The CARE Team engages in proactive and collaborative approaches to identify, assess, and mitigate risks associated with students exhibiting concerning behaviors, or facing hardships. By partnering with members of the campus community, the CARE Team strives to promote an individual student's wellbeing and success.

Team Goals:

• Provide a safe academic, emotional, and social environment that is conducive for a student's journey at UT Tyler;
• Provide education and support to faculty and staff to address classroom management issues;
• Address concerns in a matter that respects the autonomy of our students and take actions in the least intrusive manner in the absence of safety concerns; and
• Promote peace of mind for individuals concerned with a student's behavior or hardships that will affect their academic journey.