Complaints

Financial Aid

The University of Texas at Tyler is committed to addressing student complaints timely and effectively, in accordance with applicable University grievance procedures as outlined in the Manual of Policies and Procedures for Student Affairs. While the university encourages students to work through internal university processes for resolution of their concerns, students may also file external complaints with the agencies identified below.

 

For complaints alleging consumer protection violations, including but not limited to fraud and false advertising:

The Attorney General for the State of Texas Consumer Protection Division

Phone: 800.621.0508 

Website: https://www.texasattorneygeneral.gov/cpd/consumer-protection 

Consumer Complaint Form: https://www.texasattorneygeneral.gov/cpd/file-a-consumer-complaint

 

For complaints regarding the University of Texas at Tyler:

Visit the Texas Higher Education Coordinating Board Website.

 

Regional Accrediting Agency

The University of Texas at Tyler is accredited by the Southern Association of Colleges and School Commission on Colleges (SACSCOC) to award baccalaureate, master’s, and doctoral level degrees.

Address: 1866 Southern Lane
Decatur, Georgia 30033-4097
Phone: 404.679.4500
Fax: 404.679.4528
Website: www.sacscoc.org

Complaint Against SACSCOC Accredited Institutions Policy Statement