How to Use My Voicemail On and Off Campus
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Technology Support
USC 118
3410 Varsity Dr
Tyler, TX 75799
800 UT TYLER
itsupport@uttyler.edu
Live Support
Information Technology
For on-campus voicemail:
- Press the "messages button"
- A voice recording will ask for your PIN. The PIN will be your voicemail password. (Default PIN is 12345#)
- If you miss enter your PIN it will ask you for your ID then your PIN. The ID is your 4-digit extension.
For off campus voicemail:
- Call your office phone and wait until you hear the voicemail prompt
- Press Star (*) and a voice recording will ask for your ID and PIN
- The ID will be your 4-digit extension and your PIN will be your voicemail password
- (Default PIN is 12345#)
Cisco Unity Voicemail - Helpful Hints
Access Unity Voicemail
- Press the messages button on your phone.
- Enter your passcode followd by the # sign.
-
To Listen to Your Message: Press 1
To Send a Message: Press 2
To Review Old Messages: Press 3
To Change Setup Options: Press 4
Change Setup Options
- Press the messages button on your phone.
- Enter your passcode followd by the # sign.
- Press 4 to change setup options.
-
To Change Greetings: Press 1.
To Change Passcode: Press 3 then press 1.
To Change Recorded Name: Press 3 then press 2.
While Listening to Message
Press:
- 1: Restart Message
- 2: Save Message
- 3: Delete Message
- 4: Slow Playback
- 6: Fast Playback
- 7: Rewind Message
- 9: Fast-forward Message
- #: Skip to End of Message & Options
- ##: Skip to Next Message
After Listening to Message
Press:
- 1: Replay Message
- 2: Save Message
- 3: Delete Message
- 4: Reply to Message
- 6: Forward Message
- 7: Rewind Message
- 9: Play Message Properties
- #: Save Message As Is
Skip Message
- User's message starts playing.
- Press # sign to skip playing message.
Contact Us
Technology Support
USC 118
3410 Varsity Dr
Tyler, TX 75799
800 UT TYLER
itsupport@uttyler.edu