How to Use My Cisco IP Phone

Check out the detailed guides to the Cisco IP phones 7841 and 8441

Guide to Cisco IP Phone 7841 Included in the guide: Phone Connections Buttons and Hardware Phone Screen		Guide to Cisco IP Phone 8441 Included in the guide: Phone Connections Buttons and Hardware Phone Screen

 

If you need your name changed, extension changed, or if you are having problems with your phone:

• Submit an IT Ticket: HelpNow
• Include your name and 4-digit extension.

International Calling Instructions 

To make an international call from campus: 

• Dial "9" for an outside line
• Enter "011" for the international long distance access code
• Enter the country code
• Enter the city code (if required)
• Enter the phone number of the party you are calling 

Example: 
To call 699-2746 in Paris, France, you would dial 9-011-33-1-699-2746 
Note that 33 is the country code for France and 1 would be the city code for Paris. 

How to Use My Voicemail On and Off Campus 

For on-campus voicemail: 

1. Press the "messages button"
2. A voice recording will ask for your PIN. The PIN will be your voicemail password. (Default PIN is 12345#)
3. If you enter your PIN incorrectly, it will ask you for your ID then your PIN. The ID is your 4-digit extension. 

For off campus voicemail: 

1. Call your office phone and wait until you hear the voicemail prompt
2. Press Star (*) and a voice recording will ask for your ID and PIN
3. The ID will be your 4-digit extension, and your PIN will be your voicemail password
   1. (Default PIN is 12345#)

Cisco Unity Voicemail - Helpful Hints 
Access Unity Voicemail 

1. Press the messages button on your phone.
2. Enter your passcode followed by the # sign.
3. To Listen to Your Message: Press 1 
   To Send a Message: Press 2 
   To Review Old Messages: Press 3 
   To Change Setup Options: Press 4 

Change Setup Options 

1. Press the messages button on your phone.
2. Enter your passcode followed by the # sign.
3. Press 4 to change setup options.
4. To Change Greetings: Press 1. 
   To Change Passcode: Press 3 then press 1. 
   To Change Recorded Name: Press 3 then press 2. 

While Listening to Message 
Press: 
1: Restart Message 
2: Save Message 
3: Delete Message 
4: Slow Playback 
6: Fast Playback 
7: Rewind Message 
9: Fast-forward Message 
#: Skip to End of Message & Options 
##: Skip to Next Message 

After Listening to Message 
Press: 
1: Replay Message 
2: Save Message 
3: Delete Message 
4: Reply to Message 
6: Forward Message 
7: Rewind Message 
9: Play Message Properties 
#: Save Message As Is 
 
Skip Message 

1. User's message starts playing
2. Press # sign to skip playing message 
    

Charges for Telecommunications, Telephone, and Network Services 

New Phone Device Installation Rates (phone, fax, etc.)                                (Per phone) - Cisco 7841	$150.00
New Phone Device Installation Rates (phone, fax, etc.)                                (Per phone) - Cisco 8841	$200.00