Verify Your Setup
Before you start, make sure your equipment is fully functional. Click the button to run a quick test.
ProctorU Support for Students & Faculty: 855-772-8678
ProctorU is a third-party online proctoring service used for many of our online and hybrid courses. If you are enrolled in an online course, you should be prepared to meet the requirements for proctored online exams.
ProctorU for Students
Requirements
- High-speed Internet connection
- Webcam
- Windows, Mac, or Chrome Operating System
- Up-to-date Chrome or Firefox browser
- ProctorU Guardian Browser or Web Extension installed
- Valid photo ID
- Quiet environment to take your assessment
Compatibility Checklist: Hardware & Software
| TYPE | MINIMUM | RECOMMENDED |
| Internet Connection | Wifi Connection | Wired Connection |
| PC Users | Windows 8 (Windows 10 S mode is not supported) | Windows 10 (10 S mode is not supported) |
| Mac Users | MacOS 10.13 (Oldest Still Maintained Version) | MacOS 10.15 |
| CPU | more than 2 core CPU less than 85% CPU Usage | more than 4 core CPU less than 50% CPU Usage |
| Webcam | 640x480 resolution | 1280x720 resolution |
| Internet Download Speed | 1 Mbps | 12 Mbps |
| Internet Upload Speed | 1 Mbps | 3 Mbps |
| RAM | 4 GB less than 95% Ram Usage | 16 GB less than 90% Usage |
| Screen Resolution | 1366 x 768 | 1920 x 1080 and above |
| Chromebook Users (Only available for Record+ service utilizing the ProctorU Chrome or Firefox extension) | Chrome device is running the latest version of Chrome OS. | Chrome device is running the latest version of Chrome OS. |
- A functioning microphone (some web cameras have them built-in); microphone should not be part of headphones
- Headphones are generally not permitted, check with your testing organization to determine if headphones are permitted
- A compatible browser: Google Chrome (preferred) or Mozilla Firefox
- Microsoft Edge browser
- Google Chromebooks (with Guardian Browser)
- Google Chromebooks for Live+ or Review+
- Tablets (Nexus, iPad, Tab, Note, etc.)
- Smartphones
- Linux operating systems
- Windows 10 in S mode or Surface RT
- Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam
- Apple Boot Camp
- Remote Access Software
- Inactive Version of Windows and Test Builds/Test Mode
Video Resources
ProctorU Setup for Students
Walk through the process of installing the ProctorU browser extension before your test.
ProctorU's Guardian Browser Guided Launch Process
ProctorU for Faculty
Important Information
For Instructors: The ProctorU browser extension ONLY works with the Firefox browser. Please download the firefox browser if you intend to use the web extension.
Syllabus Language
Syllabus language is available on ProctorU's website and depends on your specific exam setup.
View Syllabus LanguageProctorU Auto Setup for Faculty
This guide will show faculty step-by-step instructions for setting up a ProctorU Auto test in Canvas.
Open the Guide
Tackling Common Test-Taker Challenges
Ensure a smooth exam experience by reviewing ProctorU’s equipment requirements and technical troubleshooting tips. This page provides faculty with guidance on helping test takers prepare their setup, perform equipment tests, and address common technical challenges before exam day.
View Resource
Faculty ProctorU Auto Setup