ProctorU Resources
Contact Us
Office of Digital Learning
3900 University Blvd.
Tyler, TX 75799
Office Hours:
M-F 8 a.m. - 5 p.m.
800 UT TYLER
Ph: 903.566.6200
canvas@uttyler.edu
Syllabus language with student instructions provided by ProctorU
ProctorU acts as a 3rd party, online proctoring service for many of our online and hybrid courses. If you are taking an online course, expect to meet the qualifications for the proctoring of any online exam:
* If you are taking a quiz using wireless on campus, be sure to use Secure*Air (not Patriot*Air).
System Requirements
TYPE | MINIMUM | RECOMMENDED |
---|---|---|
Internet Connection | Wifi Connection | Wired Connection |
PC Users | Windows 8 (Windows 10 S mode is not supported) | Windows 10 (10 S mode is not supported) |
Mac Users | MacOS 10.13 (Oldest Still Maintained Version) | MacOS 10.15 |
CPU | more than 2 core CPU less than 85% CPU Usage | more than 4 core CPU less than 50% CPU Usage |
Webcam | 640x480 resolution | 1280x720 resolution |
Internet Download Speed | 1 Mbps | 12 Mbps |
Internet Upload Speed | 1 Mbps | 3 Mbps |
RAM | 4 GB less than 95% Ram Usage | 16 GB less than 90% Usage |
Connectivity Ports | 1935, 843, 80, 443, 61613, UDP/TCP | 1935, 843, 80, 443, 61613, UDP/TCP |
Screen Resolution | 1366 x 768 | 1920 x 1080 and above |
Chromebook Users (Only available for Record+ service utilizing the ProctorU Chrome or Firefox extension) | Chrome device is running the latest version of Chrome OS. | Chrome device is running the latest version of Chrome OS. |
Additional Requirements:
- A functioning microphone (some web cameras have them built-in); microphone should not be part of headphones
- Headphones are generally not permitted, check with your testing organization to determine if headphones are permitted
- A compatible browser: Google Chrome (preferred) or Mozilla Firefox
Not Supported:
- Microsoft Edge browser
- Google Chromebooks (with Guardian Browser)
- Google Chromebooks for Live+ or Review+
- Tablets (Nexus, iPad, Tab, Note, etc.)
- Smartphones
- Linux operating systems
- Windows 10 in S mode or Surface RT
- Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam
- Apple Boot Camp
- Remote Access Software
- Inactive Version of Windows and Test Builds/Test Mode
💻 Need to test your equipment? Test equipment here.
ProctorU Auto Resources
Contact Us
Office of Digital Learning
3900 University Blvd.
Tyler, TX 75799
Office Hours:
M-F 8 a.m. - 5 p.m.
800 UT TYLER
Ph: 903.566.6200
canvas@uttyler.edu