99.9% of the time, the error message displayed after attempting to submit payment in the Parking Portal is due to an incorrect billing address. The billing address entered in the Card Information section must be the exact address that is on file with your bank or card issuer as a security measure. If your bank or card issuer does not have your current address on file, then your current address will cause the transaction to be denied. Please verify that the address you are entering for your card matches exactly with what your bank or card issuer has on file before resubmitting payment. If the issue persists, please email parking@uttyler.edu explaining that you have verified the address and it still isn’t working.

To pay a citation you must login to the UTT Parking Portal: https://uttylerparking.t2hosted.com/cmn/auth_ext.aspx. If you are a student or employee, you will select ‘Affiliated Login’ and use your regular university credentials to access your parking account where you can pay/appeal citations associated with your vehicles, view your vehicle information, and purchase parking permits.

If you are a guest or an alumnus trying to remove a hold from an unpaid citation, you will need to select ‘Guest Login’ and set up an account. Once logged in, you will need the citation number and license plate of the vehicle that was cited to pull up the citation summary, at which point you may pay the citation directly through the Parking Portal. You may obtain the license plate and citation number for payment by emailing parking@uttyler.edu if you do not already have the required information. If you need a hold released from your account, please follow up your payment with an email to parking@uttyler.edu notifying us that you have paid your citation(s) and need to have the hold released from your account.

To appeal a citation you must login to the UTT Parking Portal within 10 calendar days of receiving the citation in question: https://uttylerparking.t2hosted.com/cmn/auth_ext.aspx

If you are a student or employee, you will select ‘Affiliated Login’ and use your regular university credentials to access your parking account. Next to the citation summary, you will have the options to either pay or appeal the citation. Selecting the ‘Appeal’ option will give you the opportunity to provide a written statement to the Appeals Committee along with any attachments that might help your case.

If you are a guest (non-student, non-employee), you will need to select ‘Guest Login’ and create an account. Once logged in, you will need the citation number and license plate of the vehicle that was cited to pull up the citation summary, at which point you may appeal the citation directly through the Parking Portal. You may obtain the license plate and citation number for payment by emailing parking@uttyler.edu if you do not already have the required information. Selecting the ‘Appeal’ option will give you the opportunity to provide a written statement to the Appeals Committee along with any attachments that might help your case.

The Appeals Committee is tasked with reviewing and ruling on all UTT parking citation appeals. This committee is made up of 3 UTT students and 3 UTT employees (all outside of the police and parking departments). The Committee meets approximately once a month, and, according to university policy, their determination is final.

Once you have submitted your appeal, the 10-business day timeline stops and there is no further action required on your part until the Appeals Committee has given you an email notice of their determination. The Committee meets about once a month, and they review every single appeal. If your appeal is granted, no further action will be required; if your appeal is denied, the citation will be upheld, and you will have 10-business days to pay the citation and avoid the onetime $10 late fee.

Any individual or vehicle that has accumulated three or more unpaid and un-appealed citations past the 10-business day timeline is subject to be booted or towed. Additionally, any individual or vehicle that has accumulated $200 or more in parking fines or possesses a lost, stolen, or altered parking permit is subject to be booted or towed.

All visitors to the UT Tyler campus are required to have a visitor parking permit. Non-affiliated guests, friends, and family can create an account through the Parking Portal, enter their vehicle information, and create a temporary parking permit for their visit, free of charge.

First you must login to the UTT Parking Portal: https://uttylerparking.t2hosted.com/cmn/auth_ext.aspx. As a student, you will select ‘Affiliated Login’ and use your regular university credentials to access your parking account and order parking permits. Select ‘Get Permits’ and complete the steps that follow. You will be asked to select which type of permit you want (motorcycle or vehicle permit), provide your vehicle information, shipping address, and payment information. *Please note that the billing address entered during the payment information section must be the same address that is on file with your bank or card issuer for a successful transaction.

You do not need to put anything in your windshield – not a receipt, not a temporary permit. You are covered immediately upon successfully ordering your new parking permit. By inputting your vehicle information into the Parking Portal, your vehicle is now covered in the system. The patrolling officers will run your license plate and see that you have a valid permit covering your vehicle.

The resident student permit is issued to those classified as “student residents” based on where they live. All student residents of on-campus housing complexes with their own private parking lots are issued the student resident permit and must follow the following university policy for resident student parking:

Student Resident permits have special designation to limit their parking to their resident lots Monday through Friday from 8 am to 5 pm. Students with these permits who park in other lots during these restricted times will be cited for Violation 103- Parking in area not designated by permit. After 5:00 pm, during the summer semesters and on all weekends, this restriction is not enforced due to ample parking on campus. (p. 11, Traffic, Parking and Safety Regulations)

First you must login to the UTT Parking Portal: https://uttylerparking.t2hosted.com/cmn/auth_ext.aspx. As an employee, you will select ‘Affiliated Login’ and use your regular university credentials to access your parking account and order parking permits. Select ‘Get Permits’ and complete the steps that follow. You will be asked to select which type of permit you want (motorcycle, employee, or payroll deduction), provide your vehicle information, shipping address, and payment information if applicable. Many employees choose the payment option of payroll deduction because it is the only prorated option; if you leave your role with the university, your payments stop at that time and if you start working at the university in the middle of a fiscal year, you are not paying the full annual fee for a permit that expires in 6 months.

Family, friends, guest speakers, and all other non-affiliated external visitors of UT Tyler are welcome to a free UT Tyler Guest Parking Permit by creating a guest account in our Parking Portal here: https://uttylerparking.t2hosted.com/cmn/auth_ext.aspx and following the steps under ‘Get Permits’.

If you are a department administrative associate needing to issue multiple guest passes, please reach out to parking@uttyler.edu for further instructions and access to the UTT Web App portal.

The current prices for permits are as follows:

Student Permit:

*Permits purchased are valid for all included semesters until the permit expires.

Faculty/Staff Permit:

*Permits purchased are valid for all included semesters until the permit expires.

*Employee permits purchased using payroll deduction will be pro-rated to $12.50/month ($25/month for reserved) beginning the month the permit is purchased through the portal. You will only be charged the $12.50 monthly fee within the current fiscal year of purchasing the permit, and if you are receiving a paycheck. If employment status ends at any point in the year, you will not be charged the remaining balance.